Fabulous! Outstanding customer service! My girlfriend and I planned a bike tour on the GAP and C and O trail for September, 2015. Arranged bike rental for myself and bike assembly and pick up for my friend. We received great service and helpful tips and were on our way! 2 miles from completion of the Gap I crashed in a thunderstorm as we navigated some slippery railway tracks and my friend rode on top of me. Badly injured, I called my husband who called Tom at the store. Tom was so concerned and kind! He sprung into action and arranged to have both our bikes collected in Cumberland instead of D.C. I suffered broken bones and had to take an emergency flight back to California. Because of the wonderful care we received from Tom at Golden Triangle our bikes were one less thing to think about during this unfortunate ordeal. Above and beyond is all I can say! Thank you, thank you, Golden Triangle!!!