I'm calling it three and a half stars on the food and 5 stars on the customer service. Staff was prompt and attentive. Love that they ask you if you want lean or fatty cuts on the brisket, which was prepared well. I went lean this time, but will definitely go for the fattier cuts on another trip. The pulled pork was just a touch dry and bland IMO, but that's what BBQ sauce is for, right? Must be the Carolina tendencies I have. Flip side to that statement, it was incredibly lean. Mandatory that you get the beans, that side definitely stole the show for me. Portions are good, I could have finished the two meat plate but it would have required a nap afterward. Definitely looking forward to ribs and hot links next trip.