First time there. Overall impressions were GREAT. The wings were very good. I went with my two brother-in-laws for Thursday night football yesterday (Denver/K.C.) and to our surprise it was $0.49 wing night. The hostesses and waitresses were all very nice and attentive. Now here is the reason for the THREE stars... HOWEVER, the manager on duty that evening was a total D-bag. First, he walks over to our waitress, as she is helping us and taking OUR orders, and basically yells at her that there is another table "over there, in case you didn't know". Then a little while later he comes to our table and starts talking to us and says, "The "girls" really screwed up and shouldn't have sat you here... someone reserved these tables" and kept going on and on and on about basically how "dumb and incompetent" the hostess and waitresses are... To the customer?? Really!? First-off, even if they did make a mistake, not a big deal... and please take the blame as a manager/company, like, "WE messed up, would you mind if we can reseat you, as these tables were reserved?" Don't sound petty and blame everything on the staff. Maybe you should go back to not being in management... if you're the OWNER.. then, that is no good for Cogburns' future...
Other than the making the atmosphere VERY awkward for the customer, the food, waitresses/hosts were very good. We'll definitely go back as there are TONS of TVs and a great atmosphere when the manager isn't being a BAD manager.