We arrived at 7:00, had a party of six, and were able to be seated within 15 minutes. Fabulous, considering the number of hungry people coming into the restaurant that evening, but we have always had good luck getting right into Grimaldi's, regardless of the location.
The new Scottsdale Quarter location has great ambience and service going for it, but I was sorely disappointed by the quality of the pizza. One of the reasons my partner and I keep going back to the Old Town location is for the consistently tasty crust: crisp and thin, yet chewy and moist as well. Our pizza last night had a thicker crust and too well done, by comparison. Maybe the QC will improve as time goes on--I'm sure we'll be back to see.