I had high hopes for this place had many reviews and higher than average scores. Got there 15 mins after opening and was crowded...good sign! Made an appointment for an hour and a half later. Came back for appointment sat waiting for 30 plus minutes before I was helped.. again forgivable. I have gel on my toes and instead of soaking off as recommended she attempted to just peel off with clippers. When I asked she had no idea what I was talking about. Another lady stepped in and is soaking off. I will never return.