So I have had laser done before but I needed some touchups and I called Laser Away as I had heard good things about them. The girl who answered the phone was super nice and helpful. I'm not quite sure why there are negative reviews about scheduling as my appointment went just fine. Haley is the girl behind the desk and she was extremely helpful and nice. She was nothing but professional and helpful and in fact, had a great sense of humor. The technician was also excellent and the lasering was very painless. All in all, I would DEFINITELY recommend this location!