We were seated right away and were given menus but it took 20 minutes for a waiter to come by again and ask if we were helped. He took our order and asked if we wanted something to drink. After about 15 minutes they brought us fries, then 10 minutes later a Signature Burger, and after 30 more minutes of waiting my bf had finished his burger & we ended up just asking someone if we could get my soup to go because I waited an hour for a bowl of ramen soup. Then we waited another 15 minutes for the bill. I got home and the soup wasn't great. However my boyfriends burger and fries were good. It was pretty busy but there were also a lot of employees. Our waiter was great, I just wish they could've had the food out sooner. A lot of the employees looked frazzled and didn't really smile.