I gave this place 4 stars because the reception lady was very nice, my stylist was very experienced, and I'm pretty sure I like my haircut. I say pretty sure, and here is why I didn't give 5 stars, because I came in and asked for the haircut & style, but after my wash and in the middle of my cut she said she wasn't going to dry it because she didn't have time. And she thought the receptionist told me, but she did not. I'm pretty easy going though, so I said no big deal, it was $10 cheaper that way . Also, my stylist was very sweet and sassy!