I've eaten at Mad Jack's twice and have had two very different experiences each time. The first time, pretty much everything was perfect. They had a delicious scallop special that was right up my alley and kept me stuffed for HOURS. The only downside was the hummus appetizer my friend and I split--I thought it was pretty good. Some nice roasted red pepper flavors and some unique zing, but it was a way to spicy for her. Might be useful to indicate on the menu that it's spicy because while I thought it was tasty, it was definitely very different from what I was expecting.
The second time was... less excellent. The server was still very nice but service was very slow and the restaurant was totally out of bread. Every type of bread. Hamburger buns, rolls, sandwich stuff, you name it. Which meant we didn't get bread as a nibble when we were seated and half of the food was no longer an option. I understand that their delivery truck was late, but Heinen's is right down the road. How can you seriously be out of bread? My pizza was good--a little oily--but good. I just wish they had had bread!
After that second experience, I've been a bit reluctant to go back. Either way, it's a bit normal and predictable, but sometimes it's nice to have a predictable lunch place. It seemed like a nice, consistent staple, but now I"m not so sure. Guess I'll have to go back a third time as a tie-breaker?