How do I start? Let's start with a quotation or two. One that comes to mind is "it takes an eternity to get a customer but only 2 seconds to lose one". This is exactly what happened at 7:10 pm on Jan 27. Marvic and the cook took the liberty to yell at the top of those lungs that they do not honor typical Popeyes coupons that are advertised as specials. I remind you - this is on their website and coupons that state this it is valid only at this location. I at least give Marvic credit for "checking up" on possible acceptance but the cool came running out in his green apron to yell with confidence that "we don't accept those coupons - I don't care what the website says". I asked him if he even knew what they website said and he said yes. Yet he could not reiterate word by word but his hubris won't even let him look. Very bad service. And it's like my second grade teacher who once said " it only takes one bad apple to ruin it for the rest of the bunch". Well, Marvic, I will not only boycott your location but all popeyes locations. I cater a lot and now the other franchisees lost out. You probably don't care as you proudly told me "I'm an independent franchisee..." . Loud and clear El Capitan! One last quote "the customer is always right!"