Called the store earlier in the day to see about getting the screen for my note 4 replaced and I was told they were able to do it. I went in during my lunch break to drop my phone off only to find out they didn't have the screen in stock. I asked the man why I wasn't told when I called earlier and he just stared at me dumbfounded. Found another place that was not only cheaper but their customer service was over the top! Find cellular drs. Before you waste your money here!!!!