The food is always great! However, this Epoxy app has got to go!! I know it's been years, but it's awful and I miss the old system with real punch cards. Every time I go to scan something, the punch card changes so it makes it nearly impossible to fill up your card because it disappears and you have to start all over with a new card. For example, it used to be: A) buy a pomegranate chicken, get a stamp; B) buy a dessert, get a stamp; C) buy an entree, get a stamp. Now it's get a stamp for every $10 you spend. By the time I come back, it will likely change again! Furthermore, the app hardly works. I reset the app multiple times and could not get the camera to work. The cashier at Take Out wrote a note on my receipt to bring in next time and hope that the app works then so they can give me the stamps from today's visit. This was all after I asked her if they had a back up system for when the app fails. Technology is great, until it doesn't work. Management should have a back up plan for this kind of error. The cashier stated she said had seen this error with the camera before.
Also, I was expecting to see the Take Out area full since all the designated spots were taken out front... NOPE! I was the only one there. Note to customers, read the signs and don't park there if you aren't taking out.