Food: Good.
Service: Bad.
But bad to the point of making me ignore this place, even though I enjoy the food. I have had a similar experience to many other people who reviewed here. The staff are just so bloody miserable. They are often out of many ingredients, and if you ask if they have it they look at you with malice.
I once went up to order, and after staring at the menu for a couple of minutes, I asked for a grain bowl. "Oh, we're out of grains" says the girl behind the counter. Okay, wish you had told me that while you were looking at me staring at the menu, but I'll move on. I'll have a salad then, and I think I'll have it with romaine lettuce. "We only have mixed greens" as she's putting it in the take out box. Again, do you think you could have informed me of that when I said I'll move to salad and stared at the menu contemplating the type of lettuce.
I'm not saying it's a big deal. I certainly lived to tell the tale, but when you're in the service industry, you can't be an ignorant jerk. Pay a little attention. Smile. Try to pretend like you don't hate your life.