Let's start with the good. And that's the food itself. We sampled 2 sandwiches and the soup, all of which I would give a hearty 5 stars. Very tasty and would not hesitate to eat any of it again. Classic sandwiches that were indeed delicious. And some bagel crisps that were also very tasty - first time I had seen a thin slice of an entire bagel. Way to go.
The bad? The service. They completely forgot our soup and it was served after the sandwiches. The other bad? The cleanliness. Every table in the place was dirty. None of them were cleaned between people coming and going. To make it worse, we watched one of the staff members goofing off on her phone and talking to friends staring at a dining room of dirty tables.
I think the staff needs more "adults" as the only ones I saw appeared to be teenagers. I'll go back, but likely get my next sandwich to go.