When my daughter insisted she was eager to have her ears pierced, I asked for referrals on a couple different Facebook "mommy" pages. This lead to me narrowing my search down to three specific piercing/tattoo shops. Marilyn, the manager, performed the piercing. She was really sweet, very professional, and most importantly...patient! After the first ear was pierced, my daughter suddenly had reservations, and needed some time to walk around and process her thoughts on the matter. Marilyn never rushed her or made her feel pressured. My daughter didn't want to leave with just one ear done, so it took awhile for her to come back around and complete the second ear. I was grateful the entire staff was supportive and patient. We left with both ears pierced, and a happy girl. The shop was very clean and professionally run, and we were given very clear aftercare instructions.