I'll swear, I'm one of the most calm, reasonable people. I know, people who say that are likely the opposite, but I'm tooting my own horn here for once. But, why, why, why do I keep coming here? Almost every time I leave this store telling myself I'm never, ever going to return. But then I do, as if something magically changed from the annoying experience the week prior. Last week it was the inability to find Sabra Hummus and no one could find it for me. The week prior, the on-sale produce was a) moldy or b) not present, as usual, and any nearby employee was clueless.
This last time, it was the deli counter. I took my number: 40. It was a weekend. I had a husband and toddler and a cookie from the bakery. So, in reality, I had 10 minutes. There were 3-4 employees behind the counter, and one person--ONE--in front of me (#39). Shortly after I took my number, 3 more people took numbers, waiting for their turn. For some unknown reason, as the deli got busier, all but 1 deli employee disappeared. A 2nd returned, but with a broom, which he used to vigorously sweep the floor while ?intentionally not making eye contact with the growing line. The employee slicing #39's lunch meat did--I swear--a slice a minute. After 15 minutes of no eye contact, no help for that 1 employee, of watching other employees chatting nearby without helping, and the line growing, I put my number in the basket and walked away from the counter.
So, adding to the list is now hands-down terrible customer service I watched and experienced. This time, however, I've finally learned my lesson. I'll not be returning. I'm moving my prescriptions to another store, and I'm saying good riddance. I've never stepped into a Shop 'N Save or Aldi's after my 30+ years in Pittsburgh, always sticking with my GE and Get Go, but I think it's time for a change!