I recently adopted on an eight year old Shih Tzu from a family with some financial hardships that was very neglected. His teeth were so rotten that his panting could clear out a room. I was planning on calling around looking for the best Vet in my area but after Dr. Bivens took time to actually speak to me on the phone I knew that this was the one.
My poor Pepper needed a lot of work and Dr. Bivens really worked with us and was even able to do the extensive dental work that same day since we didn't want him to suffer anymore. I called and checked to make sure the blood work came back okay and again Dr. Bivens took the time to talk to me. They were very busy and even had to work after hours to finish up my pup.
TLDR: A great Vet with friendly, knowledgeable staff that you know really care about your pets!