Today was my fourth visit and probably my last visit. I was extremely happy the first time because I'm from Chicago and grew up on Al's on (Taylor). Anyway, the food was delicious. I think I even wrote a good review the first time I came here. However the second time I went I was disappointed the beef was luke warm and fries were kinda salty but still had great flavor. Third visit went the same way, so I thought to myself maybe I'm going to often and my taste buds are getting use to the food. Well today I went after about 2 months and it was the same type of food but worse. The meat was cold, the fries well I'll just say I had fries with my salt, it was ridiculous. I got upset because it's pretty pricey. I don't want to ruin what I grew up on so I'll wait to go to a Chicago to have Al's on Taylor. I gave it 3 stars because the staff is always nice, the cashier remembered me big plus because I love great customer service. The restaurant is always clean and the flavor of the beef was good. I suggest getting a different warmer for the beef and tell your staff easy with the salt.