Pittsburgh needs to get another provider. This (German?) company seems like a beta test.
1. Kiosks often totally dead. Instructions are unclear, but even then a dead kiosk means you can't rent bikes.
2. Locking mechanisms at kiosks often don't work. Meaning you can't lock bike and thus terminate your rental. I've seen other bikes not locked at the kiosks.
This vendor is a disaster and not up to the job. It's too bad because plenty of other cities have well functioning systems.