We go to Texas Roadhouse for most birthdays. My kids always want to go so they can sit on the saddle. LOL The food is usually good and the kids meals are reasonably priced. However, the food wasn't so good this time around. My dad ordered the Country Fried Sirloin. It was anything but a Sirloin! It was so grisly that he couldn't even chew through it. It was like eating leather! The manager came over and replaced it with another one. I can say that the customer service from the manager was ok. She came over again to see how his 2nd steak tasted and it was just as bad as the first one. She gave him an actual sirloin the 3rd time ...which was much better. Oh and the chili...my husband loves their chili because it has pieces of steak instead of hamburger meat. But every time he orders it as a side dish, they forget to bring it out before his meal. He again had to ask the waiter to retrieve his chili. Their excuse last time was that it comes from another window and nobody is there to run it out to the table. That's funny...I thought that was our waiter's job. I don't imagine we will stop going here for special occasions. I hope the food gets better.