Both Tibet Kitchen & Shangrila were my first forays into Tibetan food, but if someone were to ask me to describe it, I'd say "watered down Hakka food". At least that's how the food at Shangrila tasted to me.
First, food took FOREVER to arrive to table at just-under 1 HOUR! To me, that's simply unacceptable, unless the kitchen is being slammed or something. Restaurant was almost full, but I'd say manageable.
Servers were nice, but they mentioned at the half-hour mark that they had new kitchen staff 'cause people had called in sick. I think it would've been better if this was mentioned during/after ordering. Not 30mins in.
Paneer Manchurian - Ok, tasty, gravy was quite watery. I didn't find it all that spicy. Do NOT expect it to taste like Indian paneer.
Aloo Phingsha - Waaay too watery and bland tasting. Tasted sorta like tom yum soup with some Jew's ear fungus, slivers of beef, pieces of tasteless potato, vermicelli, and some other chopped veg floating around.
Indian Railway Tea (chai) - Good, but too too strong or sweet. Fresh brewed I can tell, not from a powdered mix.
All in all, I would've had a better first impression if I was pre-warned about the wait time. Again, to wait an hour for food is a-no. Servers did seem sweet and apologetic tho.
Food-wise, I think I may have ordered the wrong items. Perhaps their drier, fried items are better??