We could not have been happier with the pods storage system and their customer service. They were right on time for both pickup and delivery of our unit, we were given a 3 hour window the night before. They bring the pod right up to your garage door and you wheel your belongings right into the unit. So much easier than renting a truck and unloading into a storage unit. The cost was no more than going the truck rental route but so very much easier and better. With 48 years of moving experience, we felt this was the easiest move we have ever done. We highly recommend the pod service!