I can see why this chipotle is 2 1/2 stars. It is very hit or miss. Not only is there a line out the door everyday, the food is inconsistent. Some days the food is delicious and some days it's terrible. On MULTIPLE occasions I have gotten cold food from here. The beans, the chicken, the rice all cold. I don't understand how they would allow the food to become COLD. Anyways, if its closest to you take the chance, if not head elsewhere!