. . "2"^^ . "2"^^ . "0"^^ . . "2013-06-13T00:00:00"^^ . "0"^^ . "Rented a car here for the day, which I pre-reserved. \n\nI got there on time, and the person working the desk was busy with another customer. There was another employee doing something behind a window, who saw me come in, but never once glanced up after that to acknowledge me, or let me know that she couldn't help me.\n\nWhen It was my turn, I declined the extra coverage that they always try to sell, as I'm well-insured, and I was first asked for my insurance card. This has NEVER happened to me, and I travel several times a month and rent cars all over, including from other Enterprise locations. When I couldn't produce it, I was actually asked for the number of my agent, which I have in my phone, and she tried to call them to verify it. They didn't answer, and luckily I was allowed to rent the car, after being warned once again that I'd be responsible for whatever happens to it. \n\nWhen she went to get the car, it obviously wasn't ready, as I had to wait on the street while they cleaned it, etc. I had this thing reserved, AND farted around forever with aforementioned insurance debacle, so you'd think they would have at least been getting the thing ready.\n\nHad to rent another car the next day, but went though AVIS, even though they were $10 more expensive. Had no issues, and didn't have to deal with all the insurance BS."^^ .