"I had heard such great things about this place but was super disappointed with the customer service. \n\nI reached out to them via email and the phone. It's next to impossible to get ahold of someone there, and when you go to leave a voicemail you're instructed to text the phone number your message instead. When I received a reply back to my email, I was told that they would charge me a $20 fee to look at my lashes just to see if they could fill them in. When I asked why such a high charge when it's been free any other time, I never received a reply back. It's now been four days since my calls and emails, and I still haven't heard anything. I expected better! Definitely won't recommend them to my lash-wearing friends.."^^ . "0"^^ . "2016-09-10T00:00:00"^^ . "1"^^ . . "4"^^ . . . "0"^^ .