"0"^^ . . "2016-03-11T00:00:00"^^ . "I signed up for Hertz Gold to avoid the long wait at the rental counter. I reserved a Ford Focus (or 'similar'), a Focus is a compact car (I never rent subcompacts). I was given a Yaris. I went back to Hertz Gold desk and requested a compact, I was told that Hertz considers Focus and Yaris equivalent. So they subsituted a Versa 109 horsepower (vs the Yaris 106) . They absolutely refused to upgrade me to a compact. So at that point I asked for the free upgrade (Based on the prominent signs 'FREE UPGRADE FOR HERTZ GOLD') but apparently that is only valid if you reserve a mid-size car to start with. At this point I was very annoyed, took the Versa to avoid wasting one more second of my vacation on the Hertz Bait and Switch tactics. So they have lost a customer. The two week international car rental we have planned in June will not be with Hertz. \n\nNews flash to Hertz. A COMPACT is a different class than a SUBCOMPACT. A Ford focus is a COMPACT, similar cars would include Corolla , Civic , Jetta , Mazda3 , Dart , Impreza. A SUBCOMPACT includes the Chevrolet Sonic, Ford Fiesta, Honda Fit, Hyundai Accent, Kia Rio, Mazda 2, Nissan Versa, Scion xD, Suzuki Swift, and Toyota Yaris. \n\nThese two are 'similar'? Hardly.\n\nYARIS MSRP: From $14,895\nCurb Weight 2,315 to 2,335 lbs\nHorsepower 106\nEngine: 1.5 L 4-cylinder\nDimensions: 156? L x 67? W x 59? H\n\nFOCUS MSRP: From $17,225\nCurb weight: 2,935 to 3,055 lbs\nHorsepower: 123 to 350 hp\nEngine: 2.0L 4-cyl. \nDimensions: 172-179? L x 72? W x 58? H\n\nNOTE: Avis offers Economy and Compact categories. They clearly know the difference."^^ . . . "1"^^ . "0"^^ . "5"^^ .