. "0"^^ . "0"^^ . "A monopoly that knows it, and acts like it. \n\nWe had rental agreement where tenants agreed to pay utilities and apparently missed this one (intentionally or not, who knows) .\n\nNonetheless, Southwest Gas cut the service and requires a $300 deposit to turn it back on. \n\nIn Phoenix, the home's average gas bill is about $50/month. The company's own policy says the deposit \"should not exceed 1.5 times avg monthly bill.\"\n\nThey are extremely hard to reach (hours are 8-4, m-f), and of absolutely no help when finally contacted.\n\nWorst company I've dealt with ever. Real shame there are no options other than electric only."^^ . "2015-10-06T00:00:00"^^ . . . "0"^^ . "1"^^ .