. "0"^^ . "0"^^ . "I've had mixed results with this Black's location in Market Mall. While the service in store has been pretty great, I've had trouble on the phone.\n\nI dropped some film for processing and was told it should take less than two weeks. Three weeks later I called and was told that my order wasn't ready, but I would be called when it came in. Since it involved it being mailed out and mailed back and I had dropped it during the mail strike, I wasn't too concerned. I called back a month and a half after I had dropped the film and was put on hold for 5 and then 10 minutes and hung up on before I was helped. When I went in person to check on my order, the dates showed that it has been returned to the store and sitting for weeks.\n\nThe in-store service has been good to great in my experience, but the phone service was beyond bad and that my order was sitting for so long (after I'd been told I would be called) was really disappointing. While I was happy with the processing and price, next time I'll skip the wait and go to Vistech."^^ . "2011-09-09T00:00:00"^^ . . . "0"^^ . "2"^^ .