"0"^^ . . . "7"^^ . "1"^^ . . "This place is beautiful. But when you decide to plan an event with this place, plan to do some fighting with them and pulling out your own hair out of stress.\nI got married in October and I planned it at the banquet hall over a year in advance. We were working on a budget and found this place. It's gorgeous, cheap and you can bring in your own food and beverages/alcohol. So what's not to love. Well the girl mentioned that Sunday's were usually $100 cheaper. So since I was doing it on a budget I said okay. I went back a week later to book the date and talked to the main guy. Hirmiz and I mentioned to him about the $100 and he said no it's not $100 cheaper but I'll give it to you. I thought oh wow he's easy going...so I wrote him a check for $300 down deposit (which we get back). No problems with the place till we are ready to set up.\nSo I call a week in advance to make sure nobody was booked for my room the day before my wedding so that Icould make sure I could go in and set up. And they said no. And that the room was all mine. Great!!! \nSo the day before my wedding me and all my bridesmaids, mom, brother, cousins, and family friends.....who are from all over. (Surprise, Mesa, Laveen, Phoenix, even Canada) came to set up. And we walk in and they tell me we can't set up because there is another wedding party in the room I'm using. So I asked if they could switch me to another room. They said no because they booked all the rooms for that one party. So here is where it gets dicey. \nI asked why they didn't call me to let me know that way I would have planned differently. And all he could say that it was business. I get business is important, and I don't blame him for taking that party. But since the party wasn't paid for the day before, he could have called me to tell me. He did say the party was booked 5 days prior....plenty of time to call. I said i need to set up and he tells me \"okay no worries I will open my doors 4 hours earlier for you tomorrow to set up.\" Which would normally be great.....but it's my wedding day. I don't wanna wake up earlier than I already had planned since wedding days are already long days. But I said okay....4 hours. Fine if that's the case for the inconvenience of not having the decency to at least call me, I want to upgrade to a bigger room. He said okay. Takes me in and shows me paper work. Wants me to fork over $1000 extra for the room. I said no I want the upgrade for free. He said no because of electricity and air conditioning. So this went in for about 35 minutes. Finally he says let me make a call....well a friend was standing outside the door when he walked out to \"make\" his call. He took his phone out of his pocket and never dialed a number but talked on it. Finally comes in and says okay we can do it for you. Everything goes fine till I go back for my deposit. \nI go in and he says okay here is $200 and i asked why $200 and not $300 he said because we gave you a $100 off of the deposit. I reminded him that my check I wrote him was $300 for the deposit and not $200 and that the $100 off was because of the Sunday difference. He says no that's not why...but let me make a \"call\" again. He walks out for 30 seconds and comes back and says okay here is $300. So again beautiful place but horrible service. \nI did take the time to write a comment on FB page and they took it down."^^ . "14"^^ . "2015-01-11T00:00:00"^^ .