"1"^^ . "3"^^ . . . "My friend has been without AC in her apartment since Mother's Day and has children in her home! She contacted the emergency line twice and her home was 85 degrees at the time of contacting them. She never received any calls or follow up to the issue. She went into the office at 9:15 am to see how it can be corrected and when it would be fixed. Maintenance then went into her home several times that day and ended up with 0 resolution and an AC that still wasn't working. When she requested a portable unit she was denied and told that other apartments in complex have them as their AC is out too. She is still sitting in her home in AZ with no AC tonight and temps well over 90.\nShe reached out to you all in hopes that you\nCan fix this issue. She lives in the Desert Eagle Estates on 71st Ave. She has contacted a lawyer as\nWell as other media outlets to get this handled. She attempted to do this with the property direct but that isn't working. Also, per the landlord tenant act of AZ at the time she would be able to take her family to a hotel and deduct that from\nRent or have someone fix it up to $300 and deduct that. Please do the right thing and handle your tenants that pay rent on time each month. You\nCan reach out to me directly for her contact info. Thank you."^^ . "2018-05-16T00:00:00"^^ . . "1"^^ . "1"^^ .