. "2017-09-14T00:00:00"^^ . "1"^^ . "Without exaggeration, I think these are the worst people I have ever met. As a physician, I have taken care of rapists, murders, etc. I would much rather deal with them than this company.\n\nOur daughter was involved in a car accident and the car got towed to their lot. The driver told her she could pick up her textbooks any time by going to the lot. When she went, their desk attendant yelled at her. They wanted a notarized letter faxed to them to allow the information to be released. When I faxed the letter, they again yelled at her for wasting their time because it was faxed and they need the original. And worse, the notary put June rather than September for the date. Her mistake - so they yelled again and threatened to have us both arrested for a fraudulent document. Thankfully, the insurance company got the car out of their grubby hands so they are nothing but a bad memory.\n\nI called the owner and nicely suggested they give the drivers a letter outlining the process. Both the owner and her assistant were just nasty. Not their job, our fault for not following instructions, etc.\n\nLike I said, give me a mass murder any day over these people. Take your business elsewhere."^^ . . . "0"^^ . "2"^^ . "1"^^ .