"1"^^ . "2018-01-09T00:00:00"^^ . "0"^^ . "0"^^ . . "I really hate to leave a negative review for a locally owned business - but I had a very poor experience here and want to warn anyone else that is considering Buchanan Music for an acoustic guitar repair or installation. \n\nI brought my new acoustic in to have a strap nut installed. The installation was performed, but the nut was installed at a terrible off-angle, with the result completely crooked. I was totally frustrated by the result. \n Once the screw has gone into the neck heel, it cannot be 're-done' .. the install is permanent. To their credit, they refunded the installation - but too late to repair the guitar.\n\nIf a simple strap nut cannot be installed correctly - it does not lend confidence to other work being done at this shop, thus I cannot recommend Buchanan Music."^^ . . . "0"^^ .