. . "2014-09-24T00:00:00"^^ . "0"^^ . . "0"^^ . "8"^^ . "We will be short and to the point. If we could do this all over again, we would select another landscape company. While the synthetic grass looks good, there were many other things that we had problems with. Mainly, getting tree's replaced after they died for 3rd time. After months of frustration calling, sending photo's, waiting for call backs, they FINALLY replaced 3 small palms (2nd time around). We were advised that they will not replace these again. The warranty policy was \"thought up\" along the way. These tree's are so inexpensive and we had to \"wait\" until the crew was on \"our side of town\". \n\nWe also had our existing palms replanted to a different area of the yard. The \"Arborist\" said they would do that but they would probably die and not be covered under warranty. The transplanted palms are doing super on the palms they replaced died. Go figure!\n\n Here are a few thought to share IF you decide to go with this company:\n\n- Know what you want to plant and where before the initial visit- don't let them them make your mind for you - it's a personal choice - not the choice of the \"Arborist\". If you want advice - you will be sure to get it. \n\n- Our $9,500 job seemed like small beans to this company - we felt that during the entire project. \n\n- Pass on letting them do the professional light installation. We knew more about our options then they did - this was $1200 of the cost, and we did all the research.\nBottom line - not a good overall experience. The crews that actually did the work were good - I don't want to leave them out.\n\nWe did get several estimates, they were all pretty close - keep this in mind if you are making any final decisions. Customer service and attitude all all important parts of an estimate to us. I wish we could say we rated highly on all 3 - but we can't."^^ . "2"^^ .