"Went out to their location on Broadway today and I was very excited to look through their boneyard at the recommendation of a representative I spoke to on the phone. The representative was very helpful and knowledgable and provided to me the idea of using the boneyard because the piece of stone I needed was not very large. When I arrived I was directed to the area. Not a lot to choose from but beggars cannot be choosers so I have heard. We did find a piece we liked and the folks in the yard got a \"Sales Person\". This is where things went awful and based on this experience I received I would NEVER spend one cent with this company. So sad that one person can taint a organizations reputation but he did. \n\nFirst off he quoted me figures WAY higher than what I was quoted on the phone. When I questioned this I was treated horrible. Like I was asking for them to give me something for nothing. I was spoken to like I was in idiot and he was very demeaning in his conversation style. Who needs this? Not me. What he did not know is that I can afford what I want, a simple better approach may have yielded them a sale and even referral business. But the way I have come to learn that they treat customers and do not honor previous pricing commitments, No Thanks!"^^ . "2015-04-18T00:00:00"^^ . "19"^^ . "0"^^ . . "1"^^ . "1"^^ . . .