"1"^^ . "4"^^ . "10"^^ . "2014-10-16T00:00:00"^^ . . "1"^^ . . "Well just got the response from Ford and the Attorney General basically stating 'You're SOL', sorry about your luck; hire an Attorney. Ford's response was, and I quote \"According to our records, the vehicle has been repaired and returned to the owner. Based on this information, we will not be meeting the request for a vehicle replacement, at this time\". Oh so, the fact that I had to bring the vehicle in at least 10 times to get several items fixed within a short period of time (1 item of which had to be fixed 3 times) and the vehicle still has issues, Ford considers the problem resolved??? Not only have we lost the money we put down and payments made ($14,000 to be exact) in the last 19 months, but when we go to sell it, we will loose even more money when the buyer pulls the carfax and sees how many times it has been in the shop. I'm am absolutely sickened by Ford and what they consider Customer Service and I will never even consider purchasing any vehicles made by them for as long as I live along with any of my friends and family. Based on the numbers, so far it has cost me around $737 per month to own this vehicle. I could have driven a Mercedes or Lexus for less than that and would have been treated like a Queen but instead I've been treated like a Pauper.\n\nSo, in conclusion, instead of trying to make a customer happy out of me, which would have made me a very loyal customer, Liberty Ford decided to give me the middle finger and made me a very angry and unhappy customer who has lost a lot of money on a piece of crap. Remember, an angry customer tells a lot more people about their bad experience than a happy customer does. I have owned and leased many vehicles in my life and have never had even a quarter of the issues I have had with this vehicle in such a short period of time. But even when I have had issues with the other vehicles, they were resolved and never happened again. Apparently when Ford made my vehicle, the folks on the line were either on drugs or half a sleep because to have that many issues is ridiculous. But apparently that's normal considering they won't even consider replacing my messed up vehicle. I am planning on selling this piece of crap as soon as possible, if I can and getting something more reliable and safe, like a Mitsubishi or VW, they got it right in my experience. In fact my 11 year old Mitsubishi runs great and I still have many years left in her. AND I never had to take it in for anything other than normal wear and tear, huh imagine that! I guess I should have known what garbage Ford builds when I had my car in for repairs and they didn't have any rental cars available. Also, they only offer 36,000 miles or 3 year Warranty on their vehicles because they would loose money since their cars have to go in the shop more often. Mitsubishi offered me 100,000 mile or 10 years and I never once had to use it. I'm definitely sticking with what has worked for me."^^ . .