"When we arrived the attendant was approx 20 minutes late. I could not believe in the middle of the appointment, the attendant actually took a personal phone call. As if to suggest, the family is just not that important. Facilities appear need and clean. Very nice people and would give an A rating on niceness however on professionalism I would give a strong D (improvement needed definitely)"^^ . "1"^^ . "3"^^ . "0"^^ . . "0"^^ . . . "2015-06-11T00:00:00"^^ .