"Very Disappointed in the quality of food and service. Some of our family (9 guests) got together last night to celebrate a big promotion, and we were all disappointed with everything, we really don';t think we will ever come back. Our server never checked up on us to see how we were doing, our water was never refilled, nor was anyone asked if they would like another drink. Those who ordered the lobster dinner, myself included, found the lobster to be chewy and vegetables that were served with it raw. The extra $4 upgrade for lobster mashed potatoes were not worth it, was there even lobster in it??? My mothers ribs came out 10 mins later then everything else, and it was only when we pointed out that my mother has not received her meal yet that the serve went to go check it out, later apologizing that the first rack of ribs were burnt and they were re-making it.....why weren't we told of this from the beginning!? NONE of our food was hot, everything was served luke warm, especially the steaks! The crab cakes and onion rings were over cooked, very hard on the teeth and leaving a burnt after taste on the tongue. My cousin said the fish tacos lacked flavour. We were all a little hopeful when we saw the dessert menu, as everything looks delicious...however this fell short quickly. My cousin ordered the small chocolate dessert but was given the full size, which was too big and he ended up paying for. The creme brule was cold and thick- and the Caribbean rum cake was nothing but angle cake with whipped cream- very misleading and not worth the price at all. The only 'good' thing I could say was that the portions were a good size, which we could of enjoyed if the food was actually served hot and had flavour. When it came to pay our bill, our sever mixed everything up, and many of the items on my bill, were from my aunt's bill and vice versa, we were so disappointed in the lack of professionalism with the waiter we didn't dare to ask of this can be corrected. I am very angry that my sister got charged almost $3 for bbq sauce, why weren't we told that their would be a charge for this item?? We spent a lot of money in this restaurant, and a small serving of BBQ sauce couldn't be complimentary? Even McDonalds does this! I found this place to be over rated and not worth it at all, really was a shame as we were looking forward to celebrating with out of town family.\n\nhttps://www.tripadvisor.ca/ShowUserReviews-g155019-d3374894-r415242575-Chop_Steakhouse_Bar-Toronto_Ontario.html#"^^ . "2016-09-06T00:00:00"^^ . "0"^^ . "1"^^ . . "0"^^ . . "0"^^ . .