. "1"^^ . "Look out for falling stars! Best Buy has done it to me again. Yesterday I needed an external Blu-Ray \"writer\" so that I could burn a Blu-Ray disc for an upcoming tradeshow. We have some video that I wanted to be high resolution as we will have a couple monitors playing the video non-stop in our exhibit booth. The DVD I made was okay, but was really hoping to try out a Blu-Ray disc instead. So I went to Best Buy and asked the \"expert\" if they carrier such a device. He said yes, and handed me a box that said \"Blu-Ray Multidrive\". I assumed he knew what he was talking about so I didn't study the packaging much further. Long story short (somewhat), I spent an hour setting up the damn thing only to find out what I was sold was a device that \"plays\" Blu-Ray discs, but only burns standard \"DVD\" discs. Thanks for wasting my time once again Best Buy! \n\nPS: I return the unit today, and the gentleman that helped me was quick and nice about the return. However, he didn't offer much more than a \"sorry about that.\" Well, \"sorry\" won't buy back 3 hours of my time Best Buy (not to mention I am stuck with my standard DVD for the tradeshow this weekend)."^^ . "0"^^ . . "2013-02-22T00:00:00"^^ . . "1"^^ . "0"^^ .