"2007-10-12T00:00:00"^^ . "Hit and miss. I rent a lot of cars because I do a lot of long distance driving and would rather not put the miles on my car. Avis always has the cheapest rates and in particular this Avis because it is the airport location and obviously gets a lot of business.\n\nWord of advice - how they apply their \"policies\" all depends on the agent you see at the counter . The old bitter women usually won't honor free upgrade coupons, they won't let you pick your car from the available ones, they won't let you pay with a different credit card from the one on the reservation, and generally give a huge hassle about everything. \n\nBut the younger guys that work there are great. They don't care and will generally do anything you ask. I had one guy give me a free upgrade to a luxury car because they didn't have a compact car that I had reserved (could have easily given me a standard). Most recently, I had used a free upgrade coupon to go from a compact to a standard and the guy gave me the choice between a SUV, a convertible Solstice, and a hard top Mustang. . .for the $15/day that I had reserved the compact for!\n\nSo between all my experiences, average of 3 stars."^^ . . . "0"^^ . "3"^^ . "3"^^ . "1"^^ . .