"I'm updating my rating and review. Jessica was hired as a new customer service manager. She read my review and reached out. Within a few communications she apologized for the childish way I was treated and ensured the $300 was sent to me. I have received the money and appreciate that she followed up after to ensure it arrived. Hopefully with her on staff there will be less issues like the one I experienced."^^ . . "0"^^ . . "0"^^ . "3"^^ . "2"^^ . . "2017-06-07T00:00:00"^^ .