"1"^^ . "My cousins and I got together in Champaign for a family weekend because it's the halfway point. We had 7 kids to feed so pizza is always a best bet. With a large party of 12, they got us seated immediately. The waitress was working hard. Our food came out kind of staggered and they apologized profusely. It hadn't even bothered us as it wasn't extreme. The manager came over and told us she was taking some off our bill for the trouble. I was impressed with this kind of service. It seems like only the squeaky wheel gets the grease anymore and that's not really my style. They felt they had messed up and took care of it. I applaud character, and that's character, in my opinion. I've come to have pretty low expectations on customer service, and this was a refreshing outlier. Also, the kids loved the dough to play with!"^^ . "2016-03-26T00:00:00"^^ . . "0"^^ . . "5"^^ . . "1"^^ .