"My wife and I went into the Cox store in Surprise to have new service established. As a CenturyLink customer since I moved to the Phoenix area I didn't want to move over to Cox, but the area I'm in now is not serviced by CenturyLink. So we have our install date set up for Sunday, but the appointed time came and went with no word. My wife calls their call center, only to be told that they could not come out again until Wednesday and the reason the tech never came by was because they did not have her number to confirm we were home. Wouldn't a simple phone call from the tech have solved this issue? Anyhow, I am extremely dissatisfied by their service so far, and we haven't been hooked up yet."^^ . "0"^^ . "2016-07-04T00:00:00"^^ . "1"^^ . "1"^^ . . . "0"^^ . .