"2016-09-09T00:00:00"^^ . "0"^^ . "2"^^ . . "5"^^ . . "1"^^ . "I have been working Chapman for about 7 years now. I bought my first BMW there in 2009 and have had Dan as my service manager since. The service here is top notch, they communicate and I've never had any surprises. When I bought my most recent BMW, I did so from another dealer because it was slightly used but still under BMW warranty and maintenance... I was wondering if I would received the same great service from Chapman even though I didn't buy from them this time and I just had my first oil change, and sure enough, top notch, they gave me a loaner and nothing had changed. Dan is great to deal with and accommodates my appointment request via email, and always responds promptly. These guys do it right from sales to service, I could not be happier with them."^^ . .