. "2011-04-24T00:00:00"^^ . "This may be the 15th- 20th time we've stayed at the Palazzo now and there are no signs signaling a stoppage of activity. Well, maybe one, they've dramatically cut back on promotions for player card holders. What can you do? I guess the economy finally caught up with them. Speaking of which, did you know you could have bought Sands stock below $2/share a few years back. Ka-ching! They're hovering the $50/share level now. Shoulda, coulda, woulda right. At least the management here is doing something right to bring forth revenue not expected before. I always think the more profitable a casino is the higher the level of customer service is given.\n\nOn a scale of 1 to 10:\nFront Desk- 8\nCocktail Service - 9\nHousekeeping - 10\nBellman - 8\nDealers - 7\nValet - 8\nRestaurant personnel (may or may not be related) - 8\nTheatre/Box Office- 9\nSports Book - 6\nSlot Attendants - 7\nSecurity - 7\nRoom Service - 9\n\nThe Palazzo is definitely a nice place to stay. All the rooms are suites with tall windows that sometimes offers up a decent view. We just got unfortunate this time with a mountain view. The beds seem to be getting worn down, or it's just my particular room this stay, but it still has a comfy feel. I do miss the old amenities they use to give out. The soaps, shampoos, conditioners, etc. use to be a very good brand that came from, I think, somewhere in the UK. Now they have something from China/Hong Kong. I don't really like the difference even if the new amenities are comparable to the old ones."^^ . "4"^^ . "4"^^ . . . "4"^^ . "5"^^ .