"0"^^ . . . "The staff up front and the groomers were wonderful. But upon arriving home, the dog had obviously not been completely bathed, ears were dirty, he was shedding everywhere. And this was after a full groom. One of his nails was cut so short they were unable to shave it down, so it was easily caught while he was walking and cracked in half. He was bleeding for over 20 minutes and had to be tended to at a vet. \n\nBut the reason for this review is the interaction my wife and I had with the owner, who hung up on both of us multiple times while trying to figuring what to do. She lied about my wife \"screaming at that staff\" while on the phone, which was not true because I was standing beside her while she was taking. \n\nShe refused to refund and only talked about her \"2500 loyal customers\" and how she has never received a complaint. \n\nPlease do yourself and your animal a favor and never go to this poorly run establishment."^^ . "0"^^ . . "1"^^ . "1"^^ . "2016-03-30T00:00:00"^^ .