. "2013-07-24T00:00:00"^^ . . "I bought a pair of glasses at Nationwide Vision on Apache Trail and Signal Butte. The customer service was good and very knowledgeable, and the optometrist was also friendly and took his time to help me. I have glaucoma and my vision is very important to me, and I was willing to pay a little more than my insurance covered. I found a frame I liked, and for only a few dollars more, I was able to get the polycarbonate lenses. I had a little trouble getting used to them, but the associates were very helpful. Three months later, a lens popped out of the frame and got scratched pretty badly. I then talked to a district manager named Michael Oppat, who told me he wanted to make me happy, so he suggested I purchase the warranty for $39.95, and he would waive the copay to replace BOTH lenses at the same time. I could not have been happier. I spent a lot of money on the glasses so it would make sense to purchase the warranty and pay a minimal copay for a replacement for the frame or lenses should anything go wrong in the future. It does not cover loss, but it does give you peace of mind. Thank you very much, Nationwide Vision, and thank you, Mr. Oppat!"^^ . "5"^^ . . "0"^^ . "0"^^ . "0"^^ .