"1"^^ . "2"^^ . . "2017-12-04T00:00:00"^^ . . "0"^^ . "0"^^ . . "This is my second time visiting Fring's and it was one of the most disappointing dining experiences. Our menu was fixed due to the size of the group which should make it easier on the kitchen because they already know what they're serving us. Just for some background, when ordering the fixed price menu - it is a sharing menu. So for example, a group of 16 people, would be served 4 servings (1 per group of 4) of a particular course. \n\nWe were seated in the lower level lounge and there is a small bar there to cater to that room specifically. The first issue was timing. Our reservation was for 9PM and we were promptly seated at such. Once we were all seated, the first round of appetizers did not come until well after 10PM, the mains until 11PM and the dessert until 11:45PM. When all was said and done, bills settled, it was 12:30AM. Why were we dining for 3.5 hours??? After waiting for so long between courses, I was already full after the appetizers due to such poor timing!!!\n\nSecondly, the servers seemed incapable of handling drink orders. The servers never even came around to take drink orders from us so we ordered drinks from our server when he came by to ask about allergies pertaining to the fixed menu. Surprise, surprise, never received half of the drinks! A simple bottle of beer took over 45 minutes to arrive after two reminders. \n\nDuring the last course (dessert), only three servings were brought out. The entire night, all courses, the servers were bringing our four servings (1 serving for each 4 people), but somehow, they managed to forget that a fourth serving of dessert was needed. When this was brought to their attention, they said they would go ask the kitchen. 20 minutes later, the missing dessert comes out. Mind you, it was three scoops of sorbet (which takes 20 minutes to scoop out and dish) at 11:45PM at night. \n\nThis is not to take away from the fact that the food quality was good, but the service is absolutely horrendous. The servers never once apologized or seemed aware of their shortcomings. An automatic gratuity of 18% is already tacked onto our bills for larger groups so what do they really care? I've had better service at hooker Harvey's and McDonald's. Fring's you are an ultimate disappointment, you couldn't even get our bills right. \n\nI would not suggest anyone to dine here in large groups on a the fixed menu. Just save yourself the headache and go with a couple of friends and order the burger. Until this restaurant can improve it's disgusting customer service."^^ .