. . "I couldn't agree more! They make terrible errors and refuse to even apologize, after failing of course to blame everyone but their own lazy selves. Walked out of office after waiting more than two hours! They couldn't care less. And I'm suppose to have surgery tomorrow"^^ . . "2014-03-10T00:00:00"^^ . "2"^^ . "1"^^ . "1"^^ . "6"^^ .