. "2012-09-14T00:00:00"^^ . . "0"^^ . "4"^^ . "3"^^ . "0"^^ . "This is a very nice spa. The Swedish Massage was amazing!!\n\nSo, why only a four? The man who works at the front desk could take the initiative to welcome guests with a smile when they walk in and also thank guests with a smile (at least a sincere smile) upon leaving. \n\nI'm not sure what's \"botanical\" about this spa. That part left us a bit curious. Maybe just other services had a more \"botanical\" swing on things than the Swedish Massage. \n\nOverall, it's a nice spa, just a happier, friendlier, and more outgoing front desk person would be a plus and thus make the customer experience perfect from start to finish."^^ . .