"2"^^ . "2016-03-22T00:00:00"^^ . "0"^^ . "0"^^ . "Disappointing. I've been to Keg restaurants I liked (for example, North Vancouver BC), but this one is a chain restaurant with a nice facility, but mediocre food and a staff that follows the playbook rather than giving good service.\n\nMy New York strip looked good, but was tough and just not a very good cut of meat. My gin & tonic was sweet (not sure if it was the tonic or the gin, but it was really quite poor). The calamari was reasonably tender, but I didn't like the batter much - and the sauces were lacking (a very sweet chili sauce, and a ranch dressing or equivalent) - a good aoli with a bit of a spicy kick would have been good, but no such luck. It was one of those dishes that looks good but disappoints when you eat it. One pleasant surprise: the brownie sundae was both good and at $6, a good value.\n\nThe atmosphere was nice - the wood and stone made the restaurant very appealing, but that was a misleading come-on.\n\nMy waiter was full of himself, making all kinds of pronouncements, and constantly up-selling, but not listening well to his customers. He didn't remember my order, and had to come back and get it again - a New York strip, a baked potato with butter, a gin & tonic, and the calamari appetizer ... and he got both the steak and the potato wrong. He got the up-sell, but he didn't understand that his patter didn't equate to good service.\n\nOne other annoyance: The tables are so high compared to the chairs that you can't let your arms hang at a natural angle - your elbows have to be 4-6 inches higher than is comfortable. It may look good, but it's not a pleasant eating experience.\n\nI won't be going back."^^ . . . . "3"^^ .